Before you submit any information on the Platform, please read this Privacy Policy for an explanation of how We will treat Your information. By using any part of the Platform, you consent to the collection, use, disclosure, and transfer of Your information for the purposes outlined in this Privacy Policy and to the collection, processing and maintenance of this information. Your use of any part of the Platform indicates Your acceptance of this Privacy Policy and of the collection, use and disclosure of Your information in accordance with this Privacy Policy.

In the ever-evolving medium of the internet, We reserve our right to periodically review and change Our Privacy Policy to incorporate such future changes as may be considered appropriate and under applicable laws. Any changes to Our Privacy Policy will be posted on this page, so You are always aware of what information We collect, how We use it, how We store it and under what circumstances We disclose it.

Purpose and Usage:

To avail certain features on the Platform, Users may be required to provide following information for the registration process, namely:

1. Username
2. Email address
3. Date of birth
4. State
5. Government ID such as aadhaar card or driving license or voter id
6. Mobile Number
7. Trading Experience
8. Annual Income (range)

Collection of Information:

We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address, age, contact number, bank account number (banking data such as UPI ID), email address , Government ID like Aadhar Card or driving license or Voting ID and Pan Card.

a. Analytics

We may track information regarding your use of the website. We may track information provided to us by your browser or use of the website, such as the referring website from which you came to our website, the type of browser you use, the device from which you connected to the website, your IP Address, the time and date of access, and other information that does not personally identify you. We use this information for various purposes, inter alia, the operation of the website, to improve our services, to improve your experience on our website, to understand varied requirements for different users etc.

b. Telephonic and Email Communications

Based upon the Personal Information that you provide us, we may contact you via a telephone call to understand your requirements in detail and provide further information about our Services. By providing your mobile phone number, landline telephone number you are expressly consenting to us contacting you despite any registrations you may have with your telecom providers “Do Not Disturb” registry. We may also communicate with you via email correspondence.

We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive email correspondence or updates from us, you may opt-out of receiving them you may contact us and let us know.

c. Social Media

We may collect information when you interact with our social media accounts and pages such as on LinkedIn, Twitter, Telegram, Instagram, Facebook etc.

Additionally while providing You with access to the Platform and the Services offered by Us, you agree to give Us the permission to capture and record Your device related information, operating system information, network information, location information etc. You may choose to allow Us to gather information in relation to the apps installed on Your device for Us to better our Services and Your experience on the Platform. You may also be required to furnish additional information, including Your Permanent Account Number.

In certain instances, We may also collect sensitive personal information from You on the Platform. SPI means such personal information which consists of information relating to Your financial information, such as information regarding the payment instrument/modes used by You to make such payments, which may include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, UPI details wallet details etc. (“SPI”). This information is presented at the time of making a payment to enable You to complete Your payment expeditiously.

Except for any financial information that You choose to provide while making payment for any Services on the Platform, We do not collect any other SPI in the course of providing the Services. Any SPI collected by Us shall not be disclosed to any third-party service provider without Your express consent, save as otherwise set out in this Privacy Policy or as provided in a separate written agreement between Us and You or as required by law. It is clarified that this condition shall not apply to publicly available information, including SPI, in relation to You on the Platform.

We collect and use personal information provided by You (that is, information that may be used to identify You and that is not otherwise publicly available) to operate, provide, develop, and improve our Services, keeping you informed of Our offerings, and the products and/or services of Our affiliates and group entities, and to enable Our affiliates and group entities to reach out to You in relation to the products and services offered by them.

While providing the Services, User(s) may invite other existing User(s) or other users (“Invited Users”) to participate in any of the Services through any social media platform including without limitation, Facebook, WhatsApp, Instagram etc. We may thereafter use this information to contact the Invited User and invite such user to register with Our Platform (if such Invited User is not an existing User) and avail Our Services. The participation of the Invited User in any shall be subject to the terms of this Privacy Policy and the Terms for the use of the Platform. You hereby represent that the Invited Users have consented and agreed to such disclosure of their information with Us, Our affiliates and/ or Our group entities.

All required information is specific and based on the kind of Services the User wishes to participate in or access and will be utilized to provide the same.

The customer KYC will be done via a third party and CricOptions shall not be liable for any data mismanagement pertaining to them. We have absolutely no liability related to the data you share with the third party.

Disclosure/Sharing:

We may share information as provided by You and data concerning Your usage of the Services and participation in trading with Our affiliates and group entities to enable them to reach out to you in relation to the products and/or services offered by them. We may also share such information with third party service providers engaged by Us, for the purpose of data analytics or for the purpose of storage, improving the services (including product enhancements) and to help Us serve you better. Provided that affiliate, group entity and third-party service provider (as may be applicable) with whom the information is shared will be required, on best efforts basis, to comply with the same standards as applicable to Us in relation to maintaining the security of the information.

By using the Platform, you hereby expressly agree and grant consent to the collection, use and storage of your information by Us. We reserve the right to share, disclose and transfer information collected hereunder with Our affiliates and group entities. In the event We sell or transfer all or a portion of Our business assets, consumer information may be one of the business assets that is shared, disclosed, or transferred as part of the transaction. You hereby expressly grant consent and permission to Us for disclosure and transfer of personal information for the same.

We may share information and data concerning usage of the Services and participation in trading with Our commercial partners for the purpose of facilitating user engagement, for marketing and promotional purposes and other related purposes.

Further, We reserve the right to disclose/share information with affiliates, group entities and third parties in limited circumstances, including for the purposes of complying with applicable law, responding to duly authorized legal process, governmental requests, preventing fraud or imminent harm, and ensuring the security of Our network and services.

Use of Cookies:

To improve the effectiveness and usability of the Platform for our Users, We use “cookies”, or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the Use’s individual interests using the identified device. Unless the User voluntarily identifies himself/herself (e.g., through registration), We have no way of knowing who the User is, even if we assign a cookie to the User’s device. The only information a cookie can contain is information supplied by the User. A cookie cannot read data off the User’s device hard drive. Our advertisers may also assign their own cookies to the User’s device (if the User clicks on their ad banners), a process that We do not control.

Our web servers automatically collect limited information about User’s device connection to the Internet, including User’s IP address, when the User(s) uses the Platform (User’s IP address is a number that lets devices attached to the Internet know where to send data to the User — such as the web pages viewed by the User). The User’s IP address does not identify the User personally. We use this information to deliver our web pages to User(s) upon request, to tailor our Platform to the interests of Our User(s), to measure traffic within the Platform and let advertisers know the geographic locations from where Our visitors come.

Links:

We also include links to other websites. Such websites are governed by their respective privacy policies, which are beyond Our control. Once the User(s) leaves Our servers (the User can tell where he/she is by checking the URL in the location bar on the User’s browser), use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from Our Privacy Policy. If the User can’t find the privacy policy of any of these sites via a link from the site’s homepage, the User may contact the site directly for more information. We are not responsible for the privacy practices or the content of such third-party websites.

Security Procedures:

All information gathered on Our Platform is securely stored within a controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. However, we understand that as effective as Our security measures are, no security system is impenetrable. Thus, We cannot guarantee the security of Our database, nor can We guarantee that information You supply will not be intercepted while being transmitted to Us over the internet. Further, any information You include in a posting to the discussion areas will be available to anyone with internet access. By using the Platform, you understand and agree that Your information may be used in or transferred to countries other than India.

Advertising:

When We present information to Our online advertisers – to help them understand Our audience and confirm the value of advertising on the Platform – It is usually in the form of aggregated anonymized data (information that cannot be used to trace a user) of User(s) that may include statistics and/or data concerning User traffic, User responsiveness and User behavior to such advertisements on our Platform. When you register with Us, We contact you from time to time about updating Your content to provide features which we believe may benefit You.

Disclaimer:

Several deceptive emails, websites, blogs etc. claiming to be from or associated with Our Platform may or are circulating on the Internet (“Deceptive Communication”). Such Deceptive Communication may include our logo, photos, links, content, or other information. Some Deceptive Communication may call the User(s) requesting the User(s) to provide login name, password etc. or inform the User(s) that the User(s) has won a prize/ gift/ money or provide a method to commit an illegal/ unauthorized act or deed or request detailed personal information or a payment of some kind. The sources and contents of these Deceptive Communications and accompanying materials are in no way associated with Us. For Your own protection, We strongly recommend not responding to such Deceptive Communication without verifying the genuineness. You agree that We shall not be liable for any loss, damage and harm that You may suffer by relying and/or acting upon such Deceptive Communications.

Except, as provided for the purpose of verification, as set out under the Terms, We and/or Our employees will not contact You to divulge your SPI.

Age of Consent

By using the website, you represent that you are at least 18 years of age to access the website and Services. We do not provide any of our services to any person under the age of 18 years.

Conditions of Use:

WE DO NOT WARRANT THAT THIS PLATFORM, OUR SERVERS, OR EMAIL SENT BY US OR ON OUR BEHALF ARE VIRUS FREE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PLATFORM, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL AND CONSEQUENTIAL DAMAGES, LOSS OF DATA, GOODWILL, BUSINESS OPPORTUNITY, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER IN AN AMOUNT IN EXCESS OF AN AMOUNT OF INR 100.

Retention of Data:

Your personal information may be retained and may continue to be used until: (i) the relevant purposes for the use of Your personal information described in this Privacy Policy are no longer applicable; and (ii) We are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain Your personal information and the retention of Your personal information is not required for the establishment, exercise or defense of any legal claim.

User Account and Data Deletion:

User(s) are entitled to request Us to delete their accounts and their personal information by clicking on Help and Support.

We will do our best to respond promptly and in any event within one month of the following:
– Our receipt of Your written request; or
– Our receipt of any further information We may ask you to provide, to enable Us to comply with Your request, whichever is later.

You also have the option to request either:

1. Temporary deactivation of Your account, where you will no longer be able to log into the Platform but which allows You to request reactivation of your account with all Your account data.

If You proceed with permanent deactivation of your account, you will lose access to the Platform and the Services, including any User data and personal information associated with Your account. User(s) may request for account restoration within six (6) months from the date of notification of account deletion by clicking on Help and Support .

When You request deletion of Your data, We follow a deletion process that ensures that Your data is safely and completely removed from Our servers or retained only in anonymized form. We try to ensure that Our services protect information from accidental or malicious deletion. Because of this, there may be delays between when You request deletion and when copies are deleted from our active and backup systems.

Applicable Law and Jurisdiction:

By visiting this Platform, you agree that the laws of the Republic of India without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms.

Updating Information:

You will promptly notify Us if there are any changes, updates, or modifications to Your personal information. Further, You may also review, update or modify Your personal information and User preferences by logging into Your Account Details on the Platform.

Contact Us:

Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns, or feedback can be sent to Us by clicking on Help and Support or by normal/physical mail addressed to:
Attn: CricOptions Team
CricOptions Analytics Private Limited,
Pegasus Tower, 7^th floor, Sector-68, Noida.

We are CricOptions, part of CricOptions Analytics Pvt. Ltd., and we provide you with Our Services and allow you to take part in trading on our Platform.

All capitalized terms not defined herein shall have the meaning ascribed to them in the Terms.

These guidelines (“Community Guidelines”), set out below provide general guidance and an overview of what is and what is not allowed on Our Platform. These Community Guidelines apply to any content uploaded, hosted, transmitted, or otherwise made available or communicated on Our Platform (“Content”). Use of the Platform constitutes Your acceptance of these Community Guidelines which may be amended from time to time. We may, at Our sole discretion, also notify the User(s) of any change or modification in these Community Guidelines, by way of sending an email to the User’s registered email address or posting notifications on the Platform.

We are committed to these Community Guidelines and We require You to be committed too. Violation of these Community Guidelines may result in disabled accounts, or other restrictions including a complete ban from Our Platform. We may also notify law enforcement when We believe that there is a genuine risk or a direct threat to public safety. Any action or decision taken by Us for violation of these Community Guidelines shall be at Our sole discretion.

We have sought to make these Community Guidelines as detailed as possible, however, this is not an exhaustive list of policies, and all Content, if reported, shall be analyzed independently based on the parameters mentioned in these Community Guidelines.

Prohibited Content
The following types of content are prohibited on Our Platform and may warrant action from Us –

1. Spam – Spam is any repeated, unwanted, unsolicited actions, whether automated or manual, that negatively affect Us and/or the users of Our Platform. To avoid being a spammer, do not do any of the following:
• Direct User(s) of Our Platform directly or indirectly to leave the Platform for another website.
• Incentivise User(s) to partake in some kind of monetary action to gain any unfair or undue advantage on Our Platform;
• Program bots that harm Our Platform, including bots intended to promote content, products or services;

2. Misinformation or Scam –
We require users:
• To provide Us with accurate and up-to-date account-related information.
• Not to create accounts to violate our guidelines or mislead others.
• Not to use another person or organization’s name or details misleadingly;
• Not to create accounts for minors;
• Not to maintain multiple accounts;
• Not to share an account with another person;
• Not to create another account after being banned from Our Platform;
• Not to create an account assuming to be or speak for another person or entity for who you are not authorized to do so;
• Not to use another person’s name, username, image, brand, logo, or other personal information; and
• Not to set up a user account using the name and image of some person.

3. Security of Our Platform – Attempts to gather sensitive personal information by deceptive or invasive methods are harmful to the authentic, open, and safe atmosphere that we want to foster. Therefore, we do not allow attempts to gather sensitive user information through the abuse of Our Platform.
Do not do any of the following:

• Hack Our Platform or encourage User(s) to hack the Platform or engage in any other activities that threaten or compromise the security of Our Platform;
• Gain or attempt to gain access to any account or user data other than your own without explicit permission from the account owner;
• Disseminate any individual’s personal or confidential information including but not limited to PAN card, bank details, AADHAR card, telephone number, email address, residential address, etc.;
• Encourage or deceive users and entities to download or run files or programs that will compromise a user’s online or data security. Such files and programs will be deemed to install malicious software or “malware” if they harm or gain unauthorized access to a computer, device, or network;
• Attempt to obtain the sensitive information of others such as usernames, passwords, or other personal information, through deceptive means or the use of malicious software or websites;
• Publicly share your own or another user’s login information on Our Platform or through a third-party service;
• Create, share, or host malicious software or malicious browser extensions to compromise accounts or gain access to user data, or to interrupt the efficient functioning of the Our Platform.

For more information, please read Our Terms and Conditions (LINK) and Our Privacy Policy (LINK) available on the Platform or contact Us using the (Help and Support Section)